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Technical designs, enigineering and assembly
Filmatic is South Africa's top packaging system company due to a worldwide comprehensive service performed by highly skilled technicians.
With in-house design equipment, a design team of 14 engineers, 25 years of experience in the liquid filling and packaging industry, a 24 hour maintenance team and agency equipment sourced worldwide, no South African company can match Filmatic's services and capabilities.
During the design and proposal stage our experts use their first hand experience to examine the circumstances and customize the equipment to suite the clients particular needs. We create assembly plans and determine material requirements and keep the client up to date with each phase of the project.
The final count down. After extensive machine acceptance testing at our plant to ensure that the equipment conforms to specifications, a team of expert mechanical, electrical and programming engineers commissions the equipment at the client's plant.
These engineers co-ordinate the filling line conditions with the plant production manager. Together they check and optimize each individual parameter necessary for production guaranteeing harmonic interaction within the entire line.
To ensure that equipment is used optimally another important facet is wide-range operator and technician training. Our machines are designed to be user friendly and operation is pure push button pleasure. Filmatic is an accredited training facility and local customers can re-claim training expenses from the government.
Global support – spare parts and after sales service
The goal of this department is to ensure that plants fitted with our equipment experience the shortest possible production downtime.
Our maintenance back up team is on standby day and night and is a phone call away from flying to any destination in the world. This service includes the supply of spare parts, technical assistance and express delivery.
Furthermore, a user-friendly machine manual accompanies the machine on delivery outlining comprehensive maintenance and preventative procedures. Standard manuals are compiled in English but alternative languages can also be accommodated.