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Customer Support Sales Engineer

Overview

We are recruiting for a dynamic Sales Engineer to join our professional Customer Support team.

Reporting to the Manager: Customer Support, the successful candidate will be responsible for managing and
maintaining machine audits, quotations and service level agreements.

 

Specific Skills
  • Sales experience preferred.
  • Marketing background (an advantage).
  • Computer literacy – Ms Word, Ms Excel, MS Powerpoint, CAD, Outlook, Internet, MS Navision (an advantage).
  • Numerical aptitude.
  • Strong administrative capability.
  • Excellent communication and written skills in both English and Afrikaans.
  • Excellent people skills and customer service orientation.
  • Must be able to travel regularly both nationally and internationally and work outside normal hours.
  • Valid driver’s license.
Responsible For
  • Machine audits of new and old machines, not only in isolation but also to audit efficiency/optimization of entire production line.
  • The preparation and presentation of quotations and audit reports to clients.
  • The sale of aftercare services and spare parts to clients, in line with requirements identified through machine audits.
  • The preparation and sale of Service Level Agreements to clients, based on specific customer needs.
Job Nature
Full Time
Experience Requirements
5 Years
Job Location
Filmatic Packaging Systems Pty Ltd