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Service Technician – CPT

Overview

Filmatic has an opportunity for a Service Technician in CPT, to join our Customer Support Team, reporting to the Manager: Customer Support in Paarl. This is an excellent opportunity for a qualified Millwright residing in Cape Town / Boland to provide a service to our clients in this region, as well as Nationally and Internationally. The candidate must be able to operate independently, without constant supervision and will be responsible for the installation, commissioning and maintenance of our machines on our clients’ sites.

 

Specific Skills
  • Excellent people skills and customer service oriented
  • Must have the ability to work independently.
  • Must be able to travel both Nationally and Internationally
  • A positive attitude, self-motivated and reliable
  • Must be computer literate in MS Word, MS Excel, Internet and MS Outlook.
  • Code B Drivers’ license
Responsible For
  • Fault finding & repairs.
  • Installation and commissioning of our machines at Clients’ premises.
  • Maintenance and Customer Support assistance.
  • Re-building and servicing of equipment. Attending to breakdowns and problem solving.
  • Ensure that safety standards are maintained.
  • Excellent customer service.
  • Coordination and project management of Works Orders and Customer Support jobs, to ensure on time delivery.
  • Technical support to Customers, Spare part Representatives, Mechanical & Electrical Design Engineers and Technicians.
  • Customer training and assessment of machines.
  • Quality control and assurance
  • Administration
Job Nature
Full Time
Experience Requirements
Minimum of 3 Years