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Filmatic has a dedicated after-sales team that provides 24/7 breakdown support for all equipment.

Support Services

Complete Packaging Systems: Engineering, Manufacturing & Lifecycle Support

Filmatic provides complete engineering and lifecycle services for liquid packaging automation.

We support manufacturers with standalone machines, line upgrades, or fully engineered turnkey systems from bottle feeding through palletizing

Whether you’re a startup requiring entry-level semi-automatic equipment or an established producer implementing high-speed production lines packaging 36,000 bottles per hour, Filmatic’s engineering services support manufacturers at every production scale. The outcome is packaging automation engineered not just for initial installation success, but for long-term operational efficiency as your production demands evolve.

Engineering & Technical Design

Filmatic’s engineering capabilities stem from 46 years manufacturing liquid packaging equipment and commissioning bottling systems in diverse production environments. Our in-house technical team designs integrated line concepts tailored to specific products, container formats, factory layouts, and production targets. This design-led approach begins before any equipment is manufactured, ensuring compatibility, efficiency, and scalability are built into the system architecture from the earliest planning stages.

Manufacturing, Assembly & Line Integration

Manufacturers often need flexibility when upgrading their packaging operations. Filmatic supplies standalone packaging equipment that integrates seamlessly into existing production lines. For clients developing new facilities or expanding capacity, we also design and manufacture fully integrated turnkey lines from A to Z,  engineered to operate as one complete packaging process.

This flexible approach allows manufacturers to modernize step by step or implement a complete packaging solution in a single project. By combining proprietary equipment with selected partner technologies, Filmatic ensures smooth machine interaction, optimized throughput, and simplified operation across the entire line.

Commissioning & Performance Optimization

The final count down. After extensive machine acceptance testing at our plant to ensure that the equipment conforms to specifications, a team of expert mechanical, electrical and programming engineers commissions the equipment at the client’s plant.

These engineers co-ordinate the packaging line conditions with the plant production manager. Together they check and optimize each individual parameter necessary for production guaranteeing harmonic interaction within the entire line.

Operator Training & Technical Development

To ensure that equipment is used optimally another important facet is wide-range operator and technician training. Our machines are designed to be user friendly and operation is pure push button pleasure. Filmatic is an accredited training facility and local customers can re-claim training expenses from the government.

We have various training options available, from basic commissioning training to in depth classroom training and refresher courses to cater for personnel turnovers during the life cycle of the equipment.

We have established ourselves as leaders when it comes to training on packaging equipment provided by Filmatic. Our classroom training packages are machine specific and include classroom and practical training conducted at the clients premises for all machine operators and technicians.

Our approach is very simple. Train the clients personnel to operate and maintain the equipment in peak condition to benefit the client. Simple as that. Our training is structured so that even first time operators can easily grasp and understand the equipment.

Our training packages are now also included in the service level agreements (SLA’s) that are currently being negotiated with various clients. Just another innovation how we aim to enhance your experience with Filmatic and our equipment.

We provide operation manuals, maintenance schedules, spare parts lists, electrical schematics, and troubleshooting guides. Your team can reference these long after training ends.

About 

Filmatic has a rich history of 46 years supplying turnkey bottling equipment to a wide range of liquid consumer markets.

We have machine installations in 28 African Countries and are trusted by 7000 food and beverage manufacturers globally

 

Contact

+27(0)21 862 2192

For any machine enquiries, quotes, or packaging equipment: sales@filmatic.com

For work opportunities, practicals, internships, or apprenticeships: recruitment@filmatic.com

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